bahamas tours tour nassau
bahamas tours tour nassau
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Frequently Asked Questions
 
Reservations
 

DO WE NEED TO MAKE RESERVATIONS IN ADVANCE FOR OUR CITY TOUR / AIRPORT TRANSFERS?

YES. All Bookings To Arrange An Airport Transfer Or Join Our Nassau City Tours Must Be Made In Advance Either By Phone Or Online. We Do Not Accept Cash Or “Walk Up” Onsite Sales. Our Tours And Airport Transfer Services Tend To Book Out Well In Advance, So We Strongly Recommend You Make Your Reservations As Early As Possible To Ensure That You’re Able To Successfully Reserve Your Desired Date And Time.

CAN I PAY CASH?

NO. Unfortunately For Safety Reasons we do not accept cash. Tickets Can Be Purchased With Visa, AMEX, Discover Or Mastercard Either Online Or  By Calling 1 (800) 656-0713 or 1-(242) 477-2273 (When In Nassau)

HOW TO CONFIRM A BOOKING / TRANSFER TO THE AIRPORT?

All Reservations Must Be Made In Advance, Either Through Our Web Page And Secure Issuance Of Tickets Online Or By Phone. Simply Select The Button To BOOK NOW Button To Start The Process To Make a Reservation. To Arrange a Reservation By Phone Please Call: 1-800-656-0713.

IS THERE A REFUND POLICY?

Given The Small Size Of Group Tours, A Reservation Is Final And Is NOT Refundable. In Isolated Cases Bahamas- Tours Will Cancel A Tour If There Is Severe Weather Such As A Hurricane. In Which Case You Will Receive Full Refund Or The Opportunity To Reschedule Your Tour.

 
Nassau City Tours
 

WHAT WILL SEE AND DO? HOW MANY STOPS ARE THERE ON THE TOUR?

Our Nassau City Tours take you on a 3 hour sightseeing and interactive adventure throughout our capital Island that will introduce you to some of the city’s most historic landmarks, treasured cultural traditions, heritage museums and local dining hot spots. The tour includes over eight (8) stops such as: The famous Queen Victoria Staircase, The Governor General’s Mansion (Government House), The John Watling's Rum Distillery & Fort Charlotte. You’ll also have an opportunity to meet and interact with local fisherman at our most popular open air market, enjoy duty-free shopping on the world recognized Bay Street and even learn about our annual masquerade festival - Junkanoo- from festival artists themselves. You’ll leave the tour feeling well acquainted with our beautiful Island and confident to continue exploring the Island with your bearings intact. * Note- Bahamas - Tours can be customized to visit specific locations, attractions, etc. on the Island on for Private Tours on Request.  If you have any specific concerns or questions, we invite you to contact us to discuss further. *NOTE- there are some attractions we visit as part of our Nassau City Tour that include large staircases and inclines. These specific segments of the tour may not be suitable for wheelchair guests or those pushing strollers.

What is included in your City Tour?

Your City Tour includes: Transport around the island in a modern, air conditioned vehicle.   A bilingual licensed guide offering educational and entertaining comments about local customs, historical sites and political views of the country.  We will also provide a free bottle of cold water (1 per person) and a free copy of the magazine on what to do in Nassau in Spanish.

How long is the tour?

Our City Tours are approximately 3-3.5 hours. Our morning tour departs at 9:30 am and ends at 1 pm while our afternoon tour departs at 2 pm and ends at 5-5: 30 pm.  NOTE: The total period of the tour may vary somewhat based on the part of the island.

Are food and drinks are included with the tour?

Throughout the tour, we have at your disposal free bottled water and also on our last stop we will serve all our visitors a light tasty snack. However, please note that neither breakfast nor lunch will be served given the limited time of the tour. There are opportunities at various stops to purchase drinks (Bahamians cocktails or beer) and in some cases, some groceries if time permits. ** Please note: You can program the Breakfast or Lunch for Private City Tours

Which days does the Nassau City Tour operate?

Our City Tours operate daily except for on Bahamian Public Holidays. Please check our itinerary and schedule to verify that the specific date you seek is available.  * Note- Bahamas Tours offers scenic tours on some Public Holidays but some of our tours are not be possible.

How many tours are offered each day?

Our City Tours operate daily at 9:30 am, however we can offer a second tour in the afternoon if our first tour is filled. If you prefer to take one of our tours in the afternoon instead of the morning, please contact us directly.

What are the hours of collection and from which locations?

Our City Tours Nassau begin at 9:30am and pick up time will vary based on where it’s hosted in Nassau.  Please review the collection route listed when preparing to plan the date to make the tour.  Cable Beach hotels (Sheraton, Wyndham, Blue Water Resort): 8:45 a.m.  El Greco (Including The Cruises Port, Hilton, etc.): 9:15 a.m.  Paradise Island (Atlantis, Comfort Suites, Riu): 9:30 am  * Note- If you are not sure, please contact us prior to your tour to assist you. ** If you prefer to leve the Tour and stay at any stop  or in the city center rather than  at  your hotel, you can do just inform your guide!

What are the hours of return and are what locations?

Please review the itinerary when preparing to plan the date and tour?  Hotels Cable Beach: 24:30, The City (including the Port of Cruises, Hilton, etc.): 24:45 Paradise Island: 1 PM

How many persons are required for a City Tour Nassau?

Our  Nassau  City Tours require a minimum of two (2) people to operate. 

is there a maximum number of people who can take part in a tour of the City of Nassau?

Our Tours can accommodate up to 15 people per tour.  The Small group size ensures that our tours remain custom. If you want to plan tours for groups of more than eight people, please send a Request for Private Groups.

What should I bring with me on the tour?

Outside of his adventurous spirit, you will want to take with you: - a camera - bottled water (you will be given a free bottle of water while starting the tour) - Sunscreen, a hat and sunglasses (if need be)

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Are there stops to use the bathroom on the tour?

There  bathroom is Available in most premises visited as part of the Tour of the City of Nassau. 

Are kids allowed in the Tour?

We welcome our young travelers. There is  a special price for children under 12 years and children under 3 years are FREE. All children must be accompanied by an adult at all times in our tours. Unfortunately, in our  Tours Nassau pets are not allowed.

What if it rains during the tour?

Except in the case of severe or harsh environmental conditions, our City Tours of Nassau will operate in rain or shine. Please check the weather and plan ahead of time and bring raincoat, if applicable. Bahamas Tours provides ponchos in the event of rain.

Are cameras permitted on the tours?

Do not hesitate to take all the pictures (or videos) you want during your tour of the City of Nassau. In fact, we would love you to share your photos and videos of the experience with us, either by e- mail or Facebook after the trip.

Are you allowed to shop during the tour?

During the Tour of the City of Nassau, there are excellent opportunities to make local purchases, (as also to buy groceries and drinks) at several sites we visit.  Although we have allowed for  in considerable time to shop, we ask our customers to remember that we must maintain a schedule (which includes several stops). To complete the tour within the given time, we ask you to make purchases within the specified time described by the tour guide.

Are wheelchairs and car seats allowed on the tour?

Bahamas Tours will assist to optimize safety and enjoyment of the tour. If you have any concerns or questions specific, we invite you to contact us for more information. * NOTE- there are some attractions we visited as part of the Tour Nassau City including large stairs and slopes. These segments are specific tour perhaps are not suitable for visitors in wheelchairs or for people who push baby strollers.

 
Private Group Tours
 

Can I can book a Private Tour?

Bahamas Tours has Private Group Tours of the City of Nassau.  To organize one or for more information,  please visit our page Please Private Group Tours and send a form to request a Private Group Tour.  A team member of our Bahamas Tours will contact you within 48 hours.

What is the difference between a private tour and a normal tour of Nassau city?

Private Group tours are exactly the same as our Public Tour in Nassau City except that visitors can customize their itineraries and the tour takes place in a exclusive transportation. Please visit our PRIVATE GROUP TOURS page for more information about our Private Group Tours.

Is there a special price for group bookings?

Please visit our page PRIVATE GROUP TOURS to see the pricing scheme.

Is there a refund policy?

Given the small size of the groups of our tours, a reservation is final and is not refundable. In the isolated case Bahamas Tours must cancel a tour if there is severe weather, such as a hurricane, you will receive a full refund or the opportunity to reschedule your tour.

 
Private Airport transfers
 

How Much Time in Advance is Needed to Book an Airport Transfer?

Although it is possible to make your reservation up to 24 hours before the date of transfer to / from the airport, we suggest that you book as early as possible to ensure the availability of the date and time you want. Our booking calendar fills up very fast.

WHat Days Are Airport Transfers Made?

Our Airport Transfer Service is available Monday-Sunday 24/7, including National Bahamian Public  Holidays. When booking, be sure to indicate the specific details of your flight arrival / departure as well as contact information for the Travel Period.

What is the cost of (one-way) Transfer ?

A One Way  Airport Transfer  Can Include Up to 15 People. Please Take a Look Of Our Airport Transfers Options.

Are round trips available?

YES, Please take a look of Airport Transfer Options.

What do I do if my flight is delayed?

We understand that sometimes your travel plans are not as scheduled. As soon as you confirm your reservation, you will be given an emergency phone number and electronic address.  If it turns out that your  travel plans have changed from the original  dates and times, you are asked to notify us immediately and we will plan according.  Please note that we are not liable for any failure to participate in any prearranged tours.

 
Is there a minimum or maximum number of visitors required to book transfer from / to the airport?

Bahamas - Tours can accommodate up to 15 passengers in our Private Luxury Van. If you are interested in booking a transfer from / to the airport for a group of more than 15 people please contact us directly. NO minimum of people for transfers from / to the airport is required.

How will I know who is waiting for me at the airport / hotel, and in what place?

If you have booked a transfer from to the airport with us, you will be greeted by a clearly identified representative of Bahamas Tours who will be wearing a shirt with the logo of Bahamas Tours and will have a sign containing either your name or the name of your company. If for some reason you cannot find your driver at the place designated for collection, please immediately contact the local number: (242) 477-2273 / 477-3272

 
More Questions
 

ARE THE GUIDES CERTIFIED?

Bahamas -Tours is legally licensed and fully insured as a Bahamian Tourism company. All TOURIST guides are certified by the Ministry of Tourism Bahamas Host Program and are bilingual in Spanish and English.

DOES THE TOUR GUIDE ACCEPT GRATUITIES?

Yes. Gratuities for your tour guide/driver are greatly appreciated, although not mandatory. The standard gratuity in the service industry is 15%.

 
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